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\nShift Pride exists to celebrate working people: nurses, teachers, firefighters, tradespeople, drivers, chefs and office crews. Artists, illustrators and writers are working people too, and their work deserves the same respect. Our designs are created for Shift Pride or licensed for our use, and we do not knowingly sell products that copy someone else’s artwork, photographs, logos, characters or slogans protected by copyright.
\nMistakes can still happen in any store that publishes many designs. This page explains how to tell us when you believe something on our site infringes your copyright, and how we respond. For trademarks, design rights and other intellectual property, see our Intellectual Property Policy, which covers those topics in more detail.
\nA notice may be sent by the owner of the copyright or by a person authorised to act on the owner’s behalf, such as a lawyer, agent or employee of the rights holder. If you are not the owner or an authorised agent, please ask the owner to contact us; we cannot act on third-party reports alone, although we welcome tips and will review them.
\nUnder 17 U.S.C. § 512(c)(3), a notice must be in writing and include all of the following:
\nIncomplete notices slow everything down. If something is missing, we will reply and ask for it, but we may not be able to remove material until the notice is complete.
\n| Method | \nDetails | \n
|---|---|
| Email (preferred) | \nsupport@shiftpride.com, subject line “DMCA Notice” | \n
| Post | \nShiftpride, Attn: Copyright Notices, 311 Florida Street, Knoxville, TN 37915, United States | \n
| Response time | \nAcknowledgement within 1 business day | \n
Please send notices only through these channels. Notices sent through product reviews, social media comments or order forms may not reach the right person in time.
\nOrders already printed and shipped before we received your notice cannot be recalled from customers, but we will tell you how many units were sold if you need that information for your claim and the law allows us to share it.
\nIf material you supplied was removed and you believe that was a mistake or a misidentification, you may send a counter-notice under 17 U.S.C. § 512(g)(3). It must include:
\nWhen we receive a valid counter-notice, we forward a copy to the person who sent the original notice. We may restore the material 10 to 14 business days after that, unless the original complainant tells us they have filed a court action seeking to stop the infringement.
\nUnder 17 U.S.C. § 512(f), a person who knowingly and materially misrepresents that material is infringing, or that it was removed by mistake, may be liable for damages, including costs and attorney fees. Please consider whether the use may be authorised or allowed by law, for example as fair use, before sending a notice. If you are unsure whether material infringes your rights, you may wish to consult a lawyer.
\nWe stop working with any designer, supplier or partner who is the subject of repeated valid infringement notices, and we close customer accounts used to upload or request infringing material, in appropriate circumstances.
\nMany of our designs use everyday workplace words and phrases: “night shift”, “scrub life”, “teacher mode”, “on call”, “crew”. Short phrases and common job vocabulary are generally not protected by copyright, although some may be registered as trademarks. If you believe a phrase on one of our products infringes a trademark you own, please use the process in our Intellectual Property Policy. We never use real hospital, school district, fire department, police agency, union or company logos or official insignia.
\nIf we ever offer personalisation, where you supply your own text or image to be printed, you must own or have permission to use what you supply. We may refuse or cancel personalised orders that appear to infringe someone else’s rights, with a full refund.
\nWe will also review copyright complaints from rights holders in Canada, Australia, New Zealand and other countries. Please send the same information listed in section 3; we will apply a substantially similar process.
\nTo make things easier, here is the kind of wording a complete notice usually contains. Replace each part in brackets with your own details; do not send the brackets.
\nOne notice may list several products if they all relate to the same copyrighted work; please give the URL of each one.
\nOnce a complete notice is received, we usually remove or disable access to the identified material within 2 business days, and often the same day. We acknowledge every notice within 1 business day.
\nWe forward your notice to the designer or partner involved so they can respond. We share their identity with you only when the law requires it, for example in response to a valid subpoena, or when they consent.
\nCopyright protects specific creative expression, not general ideas, styles or job themes. A notice should identify the specific products that copy your work. We will review each listed item carefully and in good faith.
\nYes. We keep notices and counter-notices, along with the action taken, as part of our records. A copy of a counter-notice is sent to the original complainant as the law requires, and a copy of your notice may be shared with the person whose material was removed.
\nYes. Email us from the same address with the subject “DMCA Withdrawal” and identify the original notice. If you withdraw it, we may restore the material.
\nOur Terms of Service explain that the Shift Pride name, logo and original designs belong to us and may not be copied. This DMCA page is the reverse side of that promise: the way we protect other creators from having their work copied through our store. Our Intellectual Property Policy describes the design rules every product must follow before it is published, such as never using real employer, agency or school logos. Together, the three pages are meant to keep the store fair for customers, for our designers and for independent artists everywhere. If a design is removed after you bought it, our Returns & Exchanges Policy still lets you return it within 60 days of delivery.
\nFor anything not related to copyright, please visit our Help Center or Contact Us page. For general terms of use, see our Terms of Service.
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